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VELORA

Contact information

At Velora, we're here to support you every step of the way — whether you have a question about your order, need help managing your subscription, or just want to learn more about our products.

How to Reach Us
Our customer care team is available Monday–Friday, 9 AM–5 PM (AEST) and typically responds within 24–48 hours.

Order & Subscription Support
For help with:
  • Tracking or updating your order
  • Managing or cancelling subscriptions
  • Refunds, returns, or replacements
Please include your order number and full name in your message so our team can assist you quickly.
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