Terms of service
At Velora, we're committed to delivering your order quickly, safely, and reliably — so you can start feeling your best as soon as possible.
Order Processing & Fulfilment
All orders are carefully packed and processed promptly. We ship from one of our global fulfilment centres — located in Australia, Canada, the United States, or China — depending on:
- Product availability
- Your shipping location
- Courier performance and reliability
- Weather and logistical conditions
This approach ensures your order always takes the fastest and most dependable route possible.
Estimated Delivery Times
Delivery times may vary depending on your region and which fulfilment centre is used. On average, most customers receive their HerVita orders within 6–10 business days after dispatch.
You'll receive a tracking number via email once your order ships, so you can follow it every step of the way.
